general details & guidelines

Stella & Peg wants you to have a great experience. We like to keep things simple, professional, but fun. Below are a few details and guidelines to review as you explore working with Stella & Peg. We are happy to answer any questions you have. Please email us at stellaandpeg@gmail.com.

proofing

We know how exciting it can be to see your proofs, but we ask that you please take your time and carefully check all the details, including name, spelling, capitalization, abbreviations, dates, times, etc. Included in each order are three rounds of proofs. Though we review each piece, we are not responsible for incorrect information provided to us. We will use the copy you provide and format it in the design.
Computer monitors may not accurately display the color of your stationery product proofs. If you would like, you can order a generic sample to show you how the colors will print.

custom designs

Each project is unique, so it is best to schedule a consultation to discuss all the details as soon as possible. We suggest starting no later than six months before your event to allow time for illustration, design, proofing, printing, and shipping.
Custom design orders start at $1,500.
Stella & Peg retains original art and copyrights.
Semi-custom designs are also an option. If you like one of our illustrations and the design of another piece, we may be able to create a distinctively unique design for you. The design fee is $75 per hour.

day of accessories

Information for all day-of-accessories is due in full no later than three weeks before your wedding date, with final approval two weeks before your wedding. If a deadline is missed, a $100 rush charge will be incurred in order to print and deliver your items on time.

turnaround and shipping

Orders typically ship within ten business days of receiving your final proof approval.
Rush orders are dependent upon our production schedule at that time. We will do our best to accommodate your desired timeline but will not make any promises.
Shipping and handling will be billed to you once your order is ready to be shipped.
Packages shipped via UPS or United States Postal Service with tracking. Stella & Peg takes no responsibility for delayed packages or miss-delivered packages. Please be sure to provide us with a secure mailing address.
There will be an extra charge for expedited shipping.

paper

Our stationery items are printed on a lightly textured paper that compliments our nature-inspired designs. The paper is 30% post-consumer waste fiber and is produced with wind-generated electricity.

returns

Custom products are not returnable.